Legal Document

v7v7 Terms and Conditions

This page sets out all the terms for using the v7v7 platform in detail. Please read the complete terms carefully before using our services.

21+ only

  Last Updated: 1 January 2025

  Applicable: All members in Bangladesh

These terms and conditions ("Terms") are a legal agreement governing the use of the v7v7 platform and its services. When you open an account, register, or use any service on v7v7, you are considered to have agreed to these Terms. If you do not agree with the Terms, please refrain from using the services. v7v7 reserves the right to change or revise these Terms at any time.

Using the service means you agree to these Terms
Section 1

General Terms


v7v7 is an online gaming and betting platform that provides casino games, slots, live casino, and sports betting services to users in Bangladesh. All information, games, and transactions on v7v7 are governed by these Terms.

  • These Terms have been prepared in compliance with applicable laws in Bangladesh.
  • All communication with v7v7 may be conducted in Bengali or English.
  • If any part of a section is found to be unenforceable, the remaining Terms will continue to apply.
  • These Terms apply to personal, non-commercial use of the services.
  • Information provided on the platform is for entertainment purposes — it should not be treated as professional financial advice.
Section 2

Account Registration


To become a member of v7v7, you must complete the registration process with accurate and complete information. Each person may open only one account. Attempts to open multiple accounts will result in those accounts being closed and deposited funds may be forfeited.

2.1 Information Required for Registration

  • Full name (as on National ID)
  • Correct date of birth
  • Valid mobile number and email address
  • Current residential address

2.2 Account Verification

v7v7 reserves the right to verify a member's identity at any time. A National ID, passport, or other government-issued document may be requested for verification. Withdrawals may be delayed until verification is complete. Registering with false information may result in permanent account closure.

2.3 Account Security

It is the member's own responsibility to keep their account password and login details completely confidential. If unauthorised access is suspected, the v7v7 support team must be notified immediately. Sharing your account details with others is strictly prohibited.

Section 3

Age and Eligibility


All casino and betting services on v7v7 are available only to persons aged 21 or above. Minors will not be permitted to register or use this platform. If an account holder is later found to be a minor, the account will be closed immediately and a refund of deposited funds may not be possible.

  • It is the member's responsibility to confirm they are 21+ at the time of registration.
  • In cases of doubt, documentation may be requested as proof of age.
  • Parents and guardians are requested to keep this platform out of reach of minors.
Section 4

Deposits and Withdrawals


The approved payment methods for deposits and withdrawals on v7v7 are bKash, Nagad, and Rocket. All transactions are conducted in Bangladeshi Taka (৳).

4.1 Deposit Terms

  • Minimum deposit amount: ৳300 (for each method).
  • The correct amount and reference number must be used when making a deposit.
  • Deposits will be processed after account verification is complete.
  • Depositing from a mobile banking account registered in someone else's name is not permitted.

4.2 Withdrawal Terms

  • Minimum withdrawal amount: ৳800.
  • Withdrawal requests are generally processed within 1 hour.
  • The mobile banking account used for withdrawal must be registered in the member's own name.
  • Incomplete or suspicious withdrawal requests will not be processed without verification.
  • Withdrawal requests will not be approved if the wagering requirement for a deposit bonus has not been met.

4.3 Suspicious Transactions

If any transaction appears unusual or fraudulent, v7v7 reserves the right to place it on hold for investigation. Accounts linked to money laundering or fraudulent activity will be permanently closed.

Section 5

Bonuses and Promotional Offers


v7v7 offers various bonuses and promotional offers to its members. Each bonus has its own specific terms that must be met.

5.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳15,000. The wagering requirement for this bonus is 15 times the bonus amount. Example: a deposit of ৳1,000 gives a bonus of ৳1,200, bringing the balance to ৳2,200, and a total of ৳1,200 × 15 = ৳18,000 must be wagered before a withdrawal can be made.

5.2 General Bonus Terms

  • A bonus may only be claimed once per account — multiple claims from the same device, IP address, or household are not accepted.
  • Bonus funds cannot be withdrawn before the wagering requirement is met.
  • Winnings obtained using a bonus may be forfeited if the terms are violated.
  • v7v7 reserves the right to withdraw or change any promotional offer without prior notice.
  • Bets placed with the intent to circumvent bonus terms will be considered void.

5.3 Other Promotions

v7v7 runs various promotions including a weekly deposit festival, slots bonus, cricket frenzy rewards, birthday special gifts, and a refer-a-friend reward. Each promotion has its own wagering requirements and validity period, which are stated in that promotion's details. It is necessary to read the relevant terms carefully before claiming a bonus.

Section 6

VIP Program


v7v7's VIP program has three tiers: Bronze, Silver, and Gold. Each tier offers a weekly cashback benefit, given as a percentage of the net loss for that week.

  • Bronze tier: up to 0.3% weekly cashback.
  • Silver tier: up to 0.7% weekly cashback.
  • Gold tier: up to 1.0% weekly cashback.

Cashback is calculated based on the total net loss for the week. Example: a Silver tier member with a net loss of ৳20,000 in a week will receive ৳20,000 × 0.7% = ৳140 cashback. Changes in VIP tier depend on the member's overall activity. VIP benefits may change without prior notice.

Section 7

Game Rules


All games and betting services available on v7v7 are operated according to specific rules. The rules for each game can be found in that game's description or in the game provider's guidelines.

  • A game result may be voided due to a technical error — in that case, the wagered amount will be refunded.
  • If a game is cancelled due to a disconnection, it will be settled according to the standard rules.
  • Attempting to gain an unfair advantage (software bots, manipulation, etc.) is strictly prohibited.
  • Using multiple accounts to benefit from bonuses or promotions is prohibited.
  • Attempting to interfere with v7v7's game software or systems is prohibited.
  • In sports betting, match fixing or placing bets using inside information is strictly prohibited.

v7v7 reserves the right to restrict or cancel any bet or transaction if a rule violation is suspected.

Section 8

Account Suspension and Closure


v7v7 reserves the right to temporarily or permanently close a member's account in the following situations:

  • Evidence of a breach of the Terms is found.
  • Fraud, deception, or money laundering is suspected.
  • Evidence of operating multiple accounts is found.
  • The account holder is found to be a minor.
  • Registration was completed with false or misleading information.
  • An attempt is made to exploit vulnerabilities in the system or software.

A member may also voluntarily request account closure. In that case, all funds due will be returned after proper verification, but bonus funds will be excluded.

Section 9

Privacy and Data Protection


v7v7 takes the protection of members' personal information very seriously. Details of how member information is collected, stored, and used are set out in v7v7's Privacy Policy. By using the service, you are also agreeing to that policy.

  • Members' personal information is not sold to third parties.
  • All transactions are secured through SSL encryption.
  • v7v7 regularly updates its security framework.
  • Information may be shared with relevant authorities where required by law.
Section 10

Responsible Gaming


v7v7 believes gaming should be a form of entertainment — never a solution to financial problems. If you feel you are losing control over your gaming, you are advised to follow the Responsible Gaming guidelines.

  • Members can set deposit or betting limits on their own accounts.
  • A self-exclusion option is available to temporarily pause gaming.
  • A request to temporarily suspend an account can be submitted to the support team.
  • If you feel you have a problem with gaming addiction, seeking professional help is advised.

All casino and betting activities are for persons aged 21 and above. For Ages 21+

Section 11

Changes to Terms


v7v7 reserves the right to change, modify, or update these terms and conditions at any time. Members will be notified of significant changes by email or through a notice on the platform. Continued use of the service after any changes will be considered acceptance of the new terms and conditions.

  • Updated terms and conditions will take effect from the date they are published.
  • Members are advised to review this page regularly.
  • If the changes are not acceptable, there is an option to close the account.
Section 12

Contact & Support


For any questions or complaints regarding these terms and conditions, please contact the v7v7 customer service team. Support is available in Bengali and English via 24/7 live chat and email.

Live Chat

Available 24 hours, 7 days a week

For general questions, read the Frequently Asked Questions (FAQ) — many topics are explained in detail there. To learn more about v7v7, visit the About Us page.