v7v7's commitment to responsible gambling
Entertainment is truly enjoyable only when gambling stays in control. At v7v7 we make your safety our top priority — know yourself, set limits, seek help.
Why it matters to keep gambling in check
Online betting and casino games are a form of entertainment — but like any entertainment, moderation is essential. v7v7 believes every member should stay aware of how much they spend and how much time they put in. Betting should be seen as a leisure activity, not as a way to recover lost money.
Only people aged 21 or above may open an account and play on our platform. Under v7v7's Terms and Conditions, we reserve the right to suspend an account if age is not verified. We also have technical measures in place to prevent access by minors.
Players often do not notice when a habit is turning into a problem. Ask yourself regularly: how much time and money did I spend last week? An honest answer to that question will keep you on the right track. You can find more information about responsible gambling in the v7v7 FAQ section.
If you feel that your gambling habit is affecting your personal or family life, act without delay. Use our tools, talk to your family, or seek professional advice. Reading About Us on v7v7 will show you that we work to build a long-term, trustworthy platform — one where member protection is reflected in practice, not just in words.
Tools to keep yourself protected
v7v7 offers several practical features to help you stay in control of your gambling. Using them is not a sign of weakness — it is the mark of a responsible player.
Setting a deposit limit
Set a maximum amount for how much you deposit each day, each week, or each month. Once a limit is lowered it takes effect immediately; raising it requires a waiting period.
Session time limit
Decide how long you will play in one go. When the set time is up, you will be notified automatically and the session will end. This helps avoid unnoticed fatigue and losses from playing too long.
Self-exclusion
You can request that your account be temporarily closed for a set period — from seven days up to permanently. During this time you cannot log in and no promotional messages will be sent.
Setting a betting limit
Set a maximum amount for each bet or each round in advance. This helps keep the impulse to place large bets in check.
Taking a break
For a temporary break from gambling, you can take a cooling-off period of 24 hours to 30 days. Your account stays active during this time, but no betting or deposits are allowed.
Checking transaction history
You can view your complete deposit, withdrawal, and betting history at any time. Reviewing it regularly gives you a clear picture of your spending patterns.
Warning signs of a problem
If any of the following apply to you or someone close to you, do not ignore it — seek support.
Gambling to "recover" lost money
Placing more bets to make up for losses increases the loss, it does not reduce it.
Playing longer than planned
Not noticing when a one-hour plan has stretched into five hours is a cause for concern.
Withdrawing from family and friends
Avoiding loved ones because of gambling, or lying to keep it secret.
Restlessness when not gambling
Feeling uncomfortable when not opening the app, or feeling that you cannot relax without gambling.
Using bill money or savings to gamble
Taking money from daily expenses, debt repayments, or emergency savings to place bets.
Mood swings
Excitement after a win and intense frustration or anger after a loss — this cycle is not healthy.
Assess yourself
Answer the following questions honestly. If more than two answers are "yes", consider seeking support.
Ways to get support
Asking for help takes courage. Support is available through any of the following channels — individually or in combination.
v7v7 live chat support
Our support team is available 24 hours a day, seven days a week via live chat. You can speak in both Bengali and English. You can also request account limits or self-exclusion here.
Contact by email
If you prefer not to talk directly, write to us by email. Our support team responds promptly. Email address: [email protected] — equally open for messages in Bengali.
Family and close ones
An open conversation with loved ones is often the most effective first step. Letting family or a trusted friend know means you have moral support and do not have to face this challenge alone.
Professional counsellor
Speaking with a psychologist or addiction specialist can be the most beneficial option if the gambling habit has taken deep root. Professional counselling is a personal and confidential service.
Support groups
Sharing experiences with people facing the same problem gives mental strength. Many support groups are active online or locally, and joining them is completely free.
Immediate account closure
If you feel you need to stop right now, contact v7v7 live chat. Our team can suspend your account immediately — no questions asked, no delay.
v7v7's commitments
v7v7 has taken specific steps to create a responsible gambling environment and will continue on this path.
- No one under 21 is allowed to open an account, and age verification is strictly followed.
- Gambling limit requests and self-exclusion requests are acted on immediately.
- Requests to increase a limit have a set waiting period to prevent impulsive decisions.
- No promotional messages or emails are sent during a self-exclusion period.
- Our support team is active 24/7 in Bengali and English and is trained on responsible gambling.
- Under our Privacy Policy, members' personal data is kept secure and is never sold to any third party.
- Both technical and procedural measures are in place to prevent access by minors.
Tips for healthy gambling
Following a few simple rules while enjoying betting or casino games keeps the experience good in every respect. Set a budget before each session — that is your session's upper limit. If that amount is lost, the session is over; any winnings beyond it are a bonus.
Use a timer. When you are focused on the game it is easy to lose track of time. Set an alarm on your phone or watch. Take a short break every hour — get up, walk around, or drink some water.
Do not bet while under the influence of alcohol or any other substance — judgement is impaired in that state and the risk of heavy losses increases. Similarly, stay away from gambling when you are under stress — gambling is not the right way to reduce stress.
Keep a level head after a win. After several wins in a row, many people feel luck is on their side and place larger bets. This is a dangerous assumption. Each round is independent; the result of one has no bearing on the next.
Betting or gaming should not be your only way to spend leisure time. Family, friends, hobbies, and physical activity are all essential for a balanced life.